· User Interviews
· User Flow
· Usability Testing
· Wireframe
· Prototype
· Figma
· Otter
· Zeplin
· Zoom
· Calendly
· Austyn Sigler
· Nancy Paucar
Kikori is a community-driven platform that puts experiential, social-emotional learning activities in the hands of educators worldwide. Kikori's SaaS community-driven platform provides K-12 educators with easy access to experiential social-emotional learning (eSEL) curriculum that helps students play, reflect, connect, and grow. Kikori makes it easy for all educators to create an ideal environment for learning and transformation.
Create an effective and intuitive dashboard for administrators that would meet their needs and goals.
By meeting user needs and goals we will increase the number of users who purchase and engage with Kikori’s organization account.
Based on all the information collected through research and findings, we figured that an admin dashboard will require following functionality to better assist our users.
Allow admins to view educator usage and how and when activities are used.
Use data that is simple to interpret for both admin and educators
Enable users to explore qualitative data on SEL growth and effectiveness
Add features that improve communication and collaboration among educators and admin
We used competitive analysis to understand Kikori's competition, evaluating competitor dashboards for success factors and user frustrations. Additionally, we aimed to identify current dashboard trends for a user-friendly administrative dashboard implementation.
To better understand user requirements and insights for the administrative dashboard, we interviewed current and potential users. Analyzing these interviews improved our understanding for building the dashboard.
Users find viewing usage and how activities are used important.
It is difficult to quantify Social Emotional Learning (SEL) growth and effectiveness quickly.
School staff do not understand the value of SEL education.
Assigning activities and reviewing and purchasing curriculum on the dashboard varies in importance depending on the user.
At this stage, it was time to redefine the goal and narrow down its scope based on the insights gained from users.
Vendors need a form that is easy to navigate, gives clear instructions, uses consistent terminology, and provides flexibility so that they can get their products into the hands of more educators.
The purpose of these pages is to monitor SEL progress and view usage of the platform that is simple to interpret.
Allow admins to view educator usage and how and when activities are used
Use data that is simple to interpret for both admin and educators
Enable users to explore qualitative data on SEL growth and effectiveness
Add features that improve communication and collaboration among educators and admin
We explored different layouts and options for how to best display certain metrics, such as number activities played and time spent on the platform.
Our initial wireframes after further discussion with the stakeholders about our sketches and important metrics for the administrators.
For our graphs, we had a number of iterations before we landed on their final versions.
The graphs initially showed individual activities completed per educators, but we simplified it to show total completed activities.
The first design displayed logins per educator, but it didn't reflect active usage. So, we changed it to show the number of active users.
For our graphs, we had a number of iterations before we landed on their final versions.
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The feedback page aims to track educator satisfaction and Kikori platform effectiveness by collecting activity engagement data. This data also informs future activity suggestions.
Allow admins to view educator usage and how and when activities are used
Use data that is simple to interpret for both admin and educators
Enable users to explore qualitative data on SEL growth and effectiveness
Add features that improve communication and collaboration among educators and admin
Below are sketches illustrating options for displaying educator feedback on activities.
Initially, we explored three distinct feedback ideas below in our mid fidelity design, we noted that the users find it challenging to distinguish them across separate widgets during our user testing.
We've opted to streamline all activity feedback into a single, organized table in our final design.
For the notes page, our aim was to enhance the communication and collaboration between educators and admin.
Allow admins to view educator usage and how and when activities are used
Use data that is simple to interpret for both admin and educators
Enable users to explore qualitative data on SEL growth and effectiveness
Add features that improve communication and collaboration among educators and admin
We tried to explore different way to display the communication elements.
We started out by creating a messaging component and message sending features to try to help improve the communication between administrator and educators.
While direct messaging can improve communication, changing it into a notes component could promote greater collaboration between educators and admin. Also, the shared notes feature is already built in the Kikori webapp so it can be collected easily. We retained the notes request feature to allow admins to request more notes for further collaboration.
Working on this project helped me widen my understanding of experiential social emotion learning (eSEL) education and the challenge of assessing the efficacy of Kikori’s eSEL activity platform. Conducting user interviews and research helped us gain insights into the specific needs and goals of administrators in the context of social-emotional learning (SEL) education.
We encountered obstacles related to measuring SEL growth and ensuring student data privacy. This highlighted the importance of addressing privacy concerns in data display. We learned that presenting data in an easily interpretable format is crucial for administrators, leading to changes in how metrics were displayed in graphs. The notes component aimed to promote greater collaboration and communication between educators and administrators, utilizing the shared notes feature within Kikori.
However, there are still a lot of features that could be added with proper testing and identifying the problem with the help of real-time user data. We hope to see an increase in the number of institutions purchasing an organizational account. Higher active user counts, average screen time, and open rates tracked through Google Analytics. Also, an increase in user satisfaction with our design gauged through qualitative interviews and polls.
